Guest Policies & Guidelines · Hotel Fair Mount

Clear guidelines for a smooth and comfortable stay.

To ensure every guest enjoys a peaceful, transparent, and seamless experience at Hotel Fair Mount in Srinagar, please review our core stay policies.

At A Glance

Essential stay information.

Check-In & Check-Out

2:00 PM / 12:00 PM

24/7 reception accommodates late flight arrivals. Early check-in subject to room availability.

Cancellation Policy

Free Up to 48 Hrs

100% refund for cancellations requested 48 hours or more before scheduled check-in.

Guest Verification

Valid Photo ID

Government-issued photo ID required for all adult guests at check-in (Aadhaar, Passport, DL, Voter ID).

Payment & Confirmation

Instant & Secure

Direct confirmation via UPI, Credit/Debit cards, Netbanking, or direct at reception.

Detailed Information

Terms & stay guidelines.

Designed to protect guest peace of mind, transparent pricing, and regulatory compliance.

Reservations
01

Booking Confirmation & Room Availability

Direct instant confirmation with booking reference voucher upon payment completion.

Please verify your selected dates, room category, and number of guests before confirming. A reservation is officially confirmed once required payment confirmation is received. Special room allocations or connecting rooms are subject to availability upon check-in.

Tariffs & Payment
02

Rates, Taxes & Payment Methods

All tariffs and applicable GST are displayed transparently with zero hidden fees.

All displayed prices include applicable taxes. We accept UPI, Indian credit and debit cards, and netbanking. Any incidental charges such as private airport cabs, laundry, or in-room dining orders can be settled directly at checkout.

Cancellations & Refunds
03

Changes, Cancellations & Refund Guidelines

Free cancellation up to 48 hours prior to check-in on direct standard reservations.

If your travel plans change, notify the hotel at least 48 hours before check-in for a full refund. Modifications to dates are subject to room availability and prevailing seasonal rates. Eligible refunds are processed promptly to your original payment method.

Timings & Baggage
04

Arrival, Departure & Luggage Storage

Standard check-in from 2:00 PM; check-out by 12:00 PM. Complimentary luggage hold.

Our 24-hour front desk readily welcomes late-night flight arrivals. If you arrive in Srinagar earlier than 2:00 PM, complimentary secure luggage storage is provided while housekeeping prepares your room so you can begin exploring immediately.

Security & Occupancy
05

Guest Identification & Room Occupancy

Mandatory government photo ID for each adult guest per local regulatory compliance.

In accordance with local regulations, all guests must present a valid government-issued photo ID upon arrival (Passport, Aadhaar card, Driving License, or Voter ID). PAN cards are not accepted. Room occupancy must match the booking to ensure safety and comfort.

Guest Comfort
06

Peaceful Stay & Property Respect

Quiet hours observed from 10:00 PM to 7:00 AM. Smoke-free indoor guest rooms.

Hotel Fair Mount is dedicated to providing a tranquil environment. We kindly request guests to observe quiet hours late at night. Smoking is prohibited in all indoor guest rooms. Guests are respectfully responsible for any willful property damage during their stay.

Accessibility & Requests
07

Special Assistance, Diets & Accessibility

Ground-floor rooms, heater adjustments, and dietary needs accommodated upon advance request.

If you have dietary restrictions, mobility assistance needs, or specific heating preferences, please inform our reception team prior to arrival so we can make the appropriate preparations to ensure your stay is comfortable.

Questions About Your Stay?

We’re always here to help.

If you have specific questions regarding your reservation, group requirements, or special assistance, contact our team.

Contact reservationsCall +91 78897 44213 →